Zuliet Collection Exchange Policy

Eligibility for Return or Exchange:

• Products not eligible for return or exchange include sale or discounted items, as well as those purchased with a coupon or gift voucher.

Exchanges:

• Customers can exchange unworn and undamaged shoes within 5 days of delivery.
• All tags, labels, and the original packaging must be intact. Items without the original tags will not be accepted.
• Exchanges are permitted only once per order.
• Customized products cannot be exchanged.
• Exchanges are accepted for size issues, color discrepancies, or defects.

Important Notes:

• Zuliet Collection is not responsible for lost packages during return shipment.
• Color variations due to screen resolution or lighting are not considered grounds for return or exchange.
• Exchanges/returns will not be accepted for washed or worn footwear.

Contact Information:

For further questions or to initiate an exchange, contact Zuliet Collection customer service. Contact details will likely be available on the Zuliet Collection website or through the order confirmation email.